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1. Provide support in the design and implementation of Oracle ERP HCM Enterprise Resource Planning (ERP) and collaboration systems
2. Leads the analysis and design in the Oracle ERP HCM area in close cooperation with the business teams and development.

Principal Functions

1. Tactical
2. Assist in the implementation of approved policies and procedures for Oracle ERP HCM design, implementation and maintenance.
3. Partner with business leaders, IT service operations team and other relevant stakeholders to identify Oracle ERP HCM in line with Business requirements
4. Responsible for planning Oracle ERP HCM solution upgrades and deployment.
5. Operational
6. Provide technical and operational support in the management of Oracle HCM module in a highly dynamic business environment and support business
7. Understands the business requirements, captures functional and technical requirements, translates them into the Oracle HCM module requirements and integrates requirements with other functional and technical teams.
8. Contributes to and drives configurations, reports, interfaces, testing, user training and knowledge transfer.
9. Guides customers through Oracle delivered functionality, advises customers on best practices, maps business processes to deliver functionality
10. Develops functional and technical design and documentation for Oracle Applications dependent data conversions, interfaces, custom reporting including use of documented revision control.
11. Design and develop data applications and reports using selected tools and frameworks as required and requested.
12. Participates in the design, development and maintenance of Conversions, and Interfaces between Oracle’s Suite of Business Applications and third-party vendors.
13. Perform tasks such as writing scripts, web scraping, calling APIs, writing SQL queries, etc.
14. Work closely with the other team members for 3rd party integration of data sources
15. Works closely with the Analysts and Functional Consultants to gather requirements for reports, interfaces, extensions, integration and conversions for Oracle’s Suite of Business Applications.
16. Opens manages and resolves Oracle Service Requests with Oracle Support.
17. Drives their solution & troubleshooting of issues during development and postproduction support, reporting /escalating to management, when needed.
18. Leads project team and initiatives, when called upon.
19. Maintains ongoing, successful relationships with customers; coordinates directly with the customer to ensure that a high level of satisfaction is achieved and maintained.
20. Create and maintain comprehensive project documentation.
21. Carry out other duties as instructed by Manager, Enterprise Support Services.

Requirements

1. Bachelor’s Degree or more in Computer Science or a related field.
2. 4 – 6 years of recent experience in Oracle HCM experience, Minimum of 3 Years of Oracle Global HCM Cloud Core HR and Absence Management end to end implementation experience.
3. Very strong SQL/PLQL skills and the ability to manipulate data across heterogeneous data sources is required
4. Candidates with Payroll, Talent Management, Recruiting, Workforce Management, and HCM analytics with Multi-Org and multi-country implementation experience would be preferred.
5. Lead all workshops (Process, design, configuration, test and validate) and act as lead for Core HR and Absence Management Implementation.
6. Provide functional application leadership and guidance to clients regarding “leading practices” and the functionality of the software modules through all phases of an implementation.
7. Having a positive, dynamic, and flexible attitude, should be an excellent team player.
8. Ability to effectively work with end-users remotely.
9. Has excellent English spoken and written language communication skills?
10. Display a passion for the role and a strong desire to deliver to the best of their ability
11. Display persistence to complete tasks and the rigour to ensure the solutions are thoroughly tested.
12. Wider experience of HR processes from a business context
13. Experience with other Oracle Cloud modules and CIPD certifications would be an advantage.

1. Oversees directs and influences IT Operations and IT Service Management, covering infrastructure and applications services.
2. Ensuring the IT function consistently supports the goals of the business operations reliably, securely, & cost-efficiently.
3. Providing vision and leadership, ensuring key business strategies and processes are driven by IT services and systems that enable change, growth and flexibility.
4. Organizes team to properly rationalize, prioritize, categorize, and manage demand and other service requirements, promoting a culture of operational excellence & risk-consciousness.

Principal Functions
Strategic/Tactical:

1. Contribute to the overall IT strategy and operating plans.
2. Contribute to corporate business planning as a member of the senior management team.
3. Own the Demand Management & IT Business Partnering processes, vendor management, ensuring proper rationalization and alignment with corporate objectives and other related processes.
4. Promote a culture of value for money by deploying IT financial resources to high impact requirements.  Coach/mentor team on value-based assessment of re
   quirements.
5. Build a relationship with the leadership of the demand organisation (including project sponsors/executives), ensuring strong alignment of operational initiatives with business objectives, and that project portfolio activities are constantly steered towards the delivery of the anticipated business benefits.
6. Drive the implementation of frameworks for quantifying benefits for each initiative in line with business case and measurement of time to value. 
7. Ensure clear communication of expected business value and the timing of project objectives by the project sponsor and clearly understood by the project delivery organization.
8. Represent IT in the development of any frameworks related to demand and delivery management and process at the enterprise level.
9. Govern all delivery partners (ITO and others) in the discharge of their service delivery obligations. 
10. Understand the pattern of business activities and the underlying drivers & take appropriate actions to keep IT budget & costs within approved limits while meeting Business requirements on time, minimizing delivery risks & at the required quality.

Operational:

1. Oversee the delivery of the demand pipeline with a strong focus on the commercial product pipeline and other high impact requirements.
2. Maintain a strong voice on all planning and change initiatives. Integrate and coordinate with the Strategy & Architecture function in the identification of impacted systems, technologies, processes, and people.
3. Accountable for operational bill run cycles and billing processes.
4. Constantly tune delivery processes/teams through adaptation/optimization of operating /delivery model (completely outsourced, co-development, on-site versus off-shore, etc.) and resources, elimination of overheads to increase the efficiency of demand handling, providing quick high-level assessment and indicative feedback as early as possible to help business confirm the solidity of demand prior to going into detailed assessment, and categorization/prioritization of demand and the subsequent routing and multi-path processing.
5. Accountable for ensuring business requirements are properly communicated and comprehensively defined to ensure proper and complete end-to-end technology assessment. Drive /build quality into the end-to-end delivery process.
6. Accountable and responsible to assess requirements end-to-end, coordinating among the different Technology teams to define impacted teams and technologies and a high-level assessment of the impact of the end-to-end solution.
7. Accountable for the overall requirements management process and deliverables across all Technology.  Responsible for owning the demand internally among all IT delivery teams and responsible for ensuring business demands are properly managed by the different teams.
8. Own operational plans and contribute at both high and detailed levels in the development of comprehensive business cases for all related initiatives covering time-to-market, CAPEX and OPEX components.
9. Accountable for managing the risks associated with operational delivery and project portfolio.
10. Manage team with a diverse mix of skills, ensuring strong employee engagement in line with corporate objectives
11. Identify and shape current and future needs for staff skills, and enterprise architecture and make recommendations for improvements and changes to where these are seen to be needed.
12. Undertake periodic appraisals, recruit, train and develop team members in conjunction with the HR team to meet the changing needs of the company.
13. Prepare job descriptions for team members and delegate responsibility and authority in accordance with those job descriptions.
14. Perform other duties as assigned by the Chief Information Officer.

Educational Requirements

1. Bachelor’s Degree in Information Technology, Computer Science or Engineering from an accredited college/university preferred.  Possession of an advanced degree, preferably an MBA, will be an advantage.
2. Twelve (12) to fifteen (15) years’ work experience in the IT, or Technology fields in the Telecom industry, with strong previous experience in managing cross-functional teams and cross-functional responsibilities, managing business units and delivering against key result indicators;
3. Minimum of four (4)years at senior management level in a large/multinational business environment.
4. Strong customer-centricity, risk management, and experience developing planning models.
5. Expert knowledge of billing and online charging systems.
6. Previous experience and capabilities in leading teams of 25+ people.
7. Previous experience in the development and delivery of Telecom solutions with a high level of complexity & integration using EAI to multiple back-end systems, network elements, and touchpoints.
8. Previous experience in requirements management for large scale Technology / IT projects and/or establishments; Wide experience in technology solutions serving/enabling Telco business and Telco product development.
9. Strong communication, reporting, and presentation abilities to executive and top management.
10. Experience with IT financial management, resource planning, and task prioritization, budget/cost control.  Strong ability to process data, extract actionable insights and drive timely execution.
11. Intimate knowledge of internal business processes, outsourcing, vendor management and the mobile telecommunications industry; possesses a broad-based operational perspective and provides solutions for all forms of business risk.
12. Experience in working/negotiating complex issues, conflict resolution and providing alternative solutions.
13. Demonstrable abilities in people and general management, project portfolio management, Negotiation skills; strong can-do attitude, flexible and pragmatic thinking and result oriented.
14. Deep knowledge of ITIL is required; deep and demonstrable experience as an ITIL practitioner.
15. Highly developed business communications skills (verbal and written), solid team player, change agent, strategic and creative, excellent relationship management skills and the ability to drive performance, the consensus from all areas within the company.

Internal Relationships:

1. All Departments. Senior Management Team, Executive Management Team

External Relationships:

1. Vendors, Consultants

1. Business lead for the Company’s Transformation programme. A holistic transformation programme, with the intent to shape the future of EMTS by proactively introducing specific measures to help accelerate the company’s business and financial performance.
2. These measures will make the organization more agile, and the business more sustainable, efficient, innovative, and profitable.
3. Supports EMTS Corporate Strategic and growth process through identification of EBITDA impact improvement initiatives.
4. Support EMTS Leadership team in delivering the Company’s strategic planning process, driving strategic initiatives, running consulting-style engagements to pursue the top strategic issues.

Principal Functions

1. Providing leadership for the implementation of the Transformation Program, coordinating, and directing activities to achieve the overall objectives of the organization.
2. Develop the Portfolio Strategy and Delivery Plan (for OPEX and CAPEX rel
   ated projects) to align with the overall strategy and plan of the organization.
3. Lead enterprise-wide execution of the Transformation project: end-to-end business transformation initiative for business differentiation, sustainable market leadership, process optimization, network/infrastructure leverage, revenue growth and cost-reduction.
4. Ensure the portfolio evolves as needed to reflect changes in overall strategic objectives and business priorities.
5. Drive the Transformation agenda and value capture initiatives within the Transformation Office to consistently deliver efficiency and set a platform for increased commerciality.
6. Support the development and implementation of corporate and business segment strategic growth initiatives across the organization through rigorous project management.
7. Assist in creating a platform for business improvement ideas generation.
8. Review and evaluation of business cases to support strategic initiatives.
9. Support business leaders in developing implementation plans, risk identification and risk mitigation strategies.
10. Liaise, collaborate, and maintain strong working relationships with key personnel from each business segment/unit while efficiently program managing initiatives.
11. Identify, understand, and include the stakeholders for the business transformation program. Analyze their interests and the power of their influence and develop a communication management plan to engage and influence stakeholders.
12. Identification of processes and areas constituting initiatives execution delays and advising on resolution.
13. Monitoring, control and periodic reporting of the execution status of strategic initiatives.
14. Plan and track transformation targets with performance indicators. Align monthly, quarterly, or yearly plans for financial impacts to the organizational profit & loss structure.
15. Motivate, encourage and inspire the development of a strong, efficient and effective professional team operating ethically and with a clear focus on delivering outcomes.

Educational Requirements

• First Degree in Finance, Accounting, Business, Marketing, Economics, Computer Science, Engineering, or related quantitative discipline from a recognized university
• Business / Finance related Postgraduate / Professional qualification is an added advantage
• Professional Services / Consulting experience.
• Minimum of ten (10) years post NYSC experience in similar research, analysis, and strategic business support role(e.g., planning, finance, accounting or consulting).
• Includes at least 3 years in a managerial role in a telecommunications environment.

Knowledge:

1. The telecommunications industry and project management.

Skills:

1. Excellent communication, possessing influencing and relationship building skills and the ability to simplify complex concepts for a wide audience including executive levels
2. Pragmatic with a strong analytical and problem-solving ability. Ability to devise logical methods/approaches
3. Very strong (well above average)MS-Excel and MS-PowerPoint skills
4. Highly collaborative team player
5. Results-oriented takes the initiative mentality
6. Demonstrates a highly analytical work ethic/approach
7. Strong project management skills, including demonstrated ability to think end-to-end and manage multiple priorities / projects simultaneously.

Behaviour:

1. Passion for Excellence
2. Integrity
3. Empowering people
4. Growing people
5. Teamwork
6. Customer Focus.