Managerial Control Strategies In Phcn Headquarters

Managerial Control Strategies In Phcn Headquarters.

ABSTRACT

As organizations are established, aims and objectives are set. The actualization of these objectives forms the basis of every management.

To achieve this, the various activities of the members of the organization must be harmonized with the principles guiding the organization. This then becomes the role of managerial control in organizations.

Mullins (1983:31) asserts “As I am responsible for the performance of the subordinate staff then it is only right that exercise control and power over them.”

This view defines the aims of control which is to measure organized activities, takes actions when and where necessary to ensure that plans are being accomplished.

So, the manger needs to understand the nature of the power and control in order to improve organizational performance as well as strategically level that will enable the manager to achieve the objectives of the organization.

Pertaining from the approval, this study is an assessment of the managerial control strategies in a public sector organization a study of PHCN Headquarters.

The aim of this study is to ascertain if strategic planning, and if adjustment to new strategies improves organizational performance.

Fifty (50) responses out of sixty-three(63) issued questionnaires were analyzed using chi square statistical tool and Yarn Yamane’s formula was used in the determination of sample size.

TABLE OF CONTENTS

Title page              –        –        –        –        –          i

Certification         –        –        –        –        –           ii

Approval page      –        –        –        –        –      iii

Dedication            –        –        –        –        –        iv

Acknowledgement         –        –        –        –      v

Abstract      –        –        –        –        –        –      vi

Table of Contents          –        –        –        –   viii

CHAPTER ONE: INTRODUCTION

• Background of the study – – –        –        –        –        1
• Statement of the problem – –        –        –        –        3
• Objectives of the Study – –        –        –        –            4
• Research Questions – –        –        –        –        –       4
• Hypotheses of the study – –        –        –        –         4
• Limitations of the Study – –        –        –        –         5
• Scope of the Study – –        –        –        –        –         5
• Significance of the Study – –        –        –        –         5
• Definition of Terms – –        –        –        –        –         6

References  –        –        –        –        –        –        –        8

CHAPTER TWO

• Review of Related Literature – –        –        –        –        9
• Organization – –        –        –        –        –        –        9
• Management – –        –        –        –        –        –        16
• Strategic Management – –        –        –        –        –        20
• Strategic Planning – –        –        –        –        –        24
• Strategic Implementation – –        –        –        –        29
• Brief History of Power Holding Company of Nigeria – 34

References     –        –        –        –        –        –        –        37

CHAPTER THREE: RESEARCH METHODOLOGY

• Research Design – –        –        –        –        –        –        38
• Source of Data – –        –        –        –        –        –        38
• Population of the Study – – –        –        –        –        39
• Sample and Sampling Technique – –        –        –        39
• Statistical Tool for Data Analysis – –        –        –        40

CHAPTER FOUR: PRESENTATION AND ANALSYSIS OF DATA

• Introduction – –        –        –        –        –        –        41
• Analysis of Questionnaire – –        –        –        –        41
• Testing the Hypotheses – – –        –        –        –        47

CHAPTER FIVE: SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATIONS

• Introduction – –        –        –        –        –        –        52
• Summary of Findings – –        –        –        –          52
• Conclusions – –        –        –        –        –        –        53
• Recommendations – –        –        –        –        –     54

Bibliography   –        –        –        –        –        –        –    55

Appendix        –        –        –        –        –        –        –           –  57

INTRODUCTION

Organizations exist in order to achieve set of objectives, as well as to provide satisfaction for their members. Objectives are the desired results of every activity, and these form the basis of any organization as well as the basis for work by the employees.

But, these objectives can only be achieved through efficient managerial control of human resources. Human resources are invaluable assets in every organization, and the employees in the organization work to meet the ends.

These ends are needs which must be actualized. But, the attainment of these needs must be in conformity with the organizational standards and objectives, hence the needs for a form of control Koontz, et. Al.

(1980: 722-725) maintain that control processes involve the following: establishment of standard; measurement of performance, correction of deviation.

This means that, employees in the organizations need a form of structure that will guide and measure their performance, so as to achieve the set standards of the organization, and to check when necessary any form of behaviour which is against the organizational objectives.

BIBLIOGRAPHY

ANSOFF R.L. (1984), General System Theory and System Research General SystemsYear Book Vol. VIII.

COHEN, K.J. and ‘CYERT R.M (1972) Management Strategy, Formulation, Implementation and Monitoring. Working Paper 7273..

CHANDLER, A.D. (1962),. Strategy and Structure. The MIT Press Cambridge, Mass.

GOSPEL, H.F. and LITTLER, C.R ( EDS), Managerial Strategies and Industrial Relations Heinemann 1983

HICKS, H.G and GULLET, C.R, The management of organizations, Third Edition. McGraw Hill 1976

IMAGA, E.U.L. (2007) A Manual of Corporate Planning and Strategic Business Policy. Rhyce Kerex Printers.

StudentsandScholarship Team.