The Impact of Employee Participation on Company Performance

The Impact of Employee Participation on Company Performance.

ABSTRACT

The research was carried out to ascertain the Impact of Employee Participation on Company Performance; A study of Access Bank Nigeria Plc, Enugu. Four departments in the Bank were used for  the study, while a sample size of 36 respondents participated in the research study.

The reason for growing interest in Employee Participation and its effects were discussed. Also the different categories of Employee Participation were examined to find out  their peculiarities and what can be done to improve their participation and their outcome.

Furthermore, the issue  of Employee Participation and welfare were put into consideration, with emphasis on the right policies to be implemented in order to get the best out of the employees. However, the analysis of the data was based on the research questions answered by the respondents.

The questionnaire was analysed using simple percentage distribution formula. The given level of significance was at 95%. The hypothesis was analysed using chi-square and correlation.

Finally, the researcher discovered that the combination of participation and welfare measures (such as equal opportunities and family – friendly policies) help to enhance both Organisational performance and the quality of working life.

Policy support should focus on union recognition and activity within a human rights framework, since this can positively influence employees’ behavior towards Organisational goals and employer behavior towards their employees.

TABLE OF CONTENTS

Title Page – – – – – – – – – – – – i
Certification – – – – – – – – – – – – ii
Dedication – – – – – – – – – – – -iii
Acknowledgement – – – – – – – – – -iv
Abstract – – – – – – – – – – – – -v
Table of contents – – – – – – – -vi

CHAPTER ONE :– INTRODUCTION 

1.1 Background of the Study- – – – – – – 1
1.2 Statement of the Problem – – – – – – – -3
1.3 Objectives of the Study – – – – – – – -4
1.4 Research Hypotheses – – – – – – – -5
1.5 Significance of Study – – – – — – – -6
1.6 Scope of the Study – – – – – – – – -8
1.7 Limitations of the Study – – – – – – -8
1.8 Definition of Terms – – – – – – – – -9
Chapter References – – – – – – – – – -12

CHAPATER TWO: – LITERATURE REVIEW

2.1 Background to growing interest in participation and its effects – – 13
2.2 Categories of Employee Participation – – – – – 14
2.3 Impact of Employee Participation – – – – – – – 19
2.4 Employee Participation and Family Friendly Working – -24
2.5 Policy Implication – – – – – – – – – – -26
2.6 Outcomes of Participation – – – – – – – -28
Chapter References – – – – – – – – – -40

CHAPTER THREE:– RESEARCH METHODOLOGY 

3.1 Research Methods and Designs – – – – – – – 41
3.2 Area of the Study – – – – -2
3.3 Population of the Study – – – -42
3.4 Sampling Distribution – – – – -42
3.5 Sources of Data – – – – – -43
3.6 Methods of Data Collection – – – -44
3.7 Validity of the Research Instrument -45
3.8 Methods of Data Analysis – – – -45

CHAPTER FOUR: – DATA PRESSENTTION, INTERPRETATION AND ANALYSIS

4.1 Questionnaire Distributed and Returned – – – 48
4.2 Data Presentation – – – – – – 49
4.3 Analysis of Hypothesis – – – — – – 63

CHAPTER FIVE: – SUMMARY OF FINDINGS, IMPLICATIONS OF RESEARCH FINDINGS, RECOMMENDATIONS, AND CONCLUSION

5.1 Summary of Findings – – – – 75
5.2 Implications of Research Findings – – – 77
5.3 Recommendation s – – – – – 82
5.4 Conclusion – – – – – – – 83
5.5 Suggestion for Further Study – – – – 83
BIBLIOGRAPHY. – – – – – 84
Questionnaire – – – – – – 85

INTRODUCTION

1.1 Background Of The Study

The economy has witnessed a lot of changes in the recent years. We have the emergency of Information Technology, Privatization, and growing global competition for the provision of goods and services.

Continuous change in product and service markets, combined with tightening quality demands, require employers to seek more efficient and flexible means of production.

They seek the often contradictory elements of employee commitment and disposability, often disguised by terms such as employability and ‘new employment contract’.

Partly in response to these economic demands and partly as a consequence of other societal shifts, there have  been corresponding changes in the composition and activities of the workforce.

Most obvious is that the labour force is becoming increasingly qualified, as older non – qualified staff, give way to growing ranks of university and college – educated newcomers in the labour market.

BIBLIOGRAPHY

Access Bank Nigeria Plc – Annual Report & Accounts 2008. March 2008,(P 35).

Ackroyd.S. and Procter.S. (1998), British Manufacturing Organization and Work Place Industrial Relations: some attributes of the new flexible firm. British Journal of Industrial Relations, Vol. 36, No 2, PP 163 – 184.

Ben – Ner.A. and Jones .D.C. (1995), Employee Participation, Ownership and Productivity: A Theoretical Frame Work, Industrial Relations, Vol. 134, No 4, PP532 – 554.

Bryson.A and Millward.N. (1997), Employee Involvement in Small Firms. London: Policy studies Institute.

Castells . M. (2000), The Rise of the Network Society. Oxford: Blackwell.

Joseph Rowntree Foundation (2005) – Employee Participation and Company Performance. http://www.jrf.org. UK/sites/files/jrf/1859352995.pdf.