Apple Tech remote job opportunities have always done things differently, and customer support is no exception to that. Individual creativity comes together in this space, where they commit to the values that make skilled work possible.
To reflect the world, Apple was created to not only support technology but also people.
Apple Inc. is an American multinational technology company that specializes in consumer electronics, computer software, and online services.
Apple is the world’s largest technology company by revenue (totalling $274.5 billion in 2020) and, since January 2021, the world’s most valuable company.
As of 2021, Apple is the world’s fourth-largest PC vendor by unit sales, and fourth-largest smartphone manufacturer.
It is one of the Big Five American information technology companies, along with Amazon, Google, Microsoft, and Facebook.
Steve Jobs, Steve Wozniak, and Ronald Wayne found an apple in 1976 to develop and sell Wozniak’s Apple I personal computer. Jobs incorporated it and Wozniak as Apple Computer, Inc.
How to Work from Home for Apple?
In the quest of securing a job at Apple, becoming an Apple at home advisor is recommendable.
As an Apple At Home Advisor, your primary responsibility is to provide answers and resolutions to customer issues through live chat or phone calls to AppleCare.
College students at participating universities can apply to be an Apple Support College Advisor, which has the same basic duties as At Home Advisors, with the exception that your class schedule is accommodated.
In addition, Apple hires home-based team leaders and regional managers.
This is at a Home Team Manager directly overseen Home Advisors, who ensure that they resolve client issues with services and goods in a timely and pleasant manner, ensuring customer satisfaction.
All new At Home Advisors, from entry-level to area managers, are required to complete paid training, which can last anywhere from five to nine weeks before they can begin working.
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Apple at Home Advisor Job Requirements
Listed below are a few general job requirements. Applicants for these home-based customer support positions must have certain qualifications, such as being a student or a chat agent.
As a result, interested college students can check with their campus to see if Apple is hiring from there. Anyone with a 2.7 GPA or higher will be considered for the initial screening.
For all other positions: Non-students should have at least 2 years of technical troubleshooting, whether with Apple products and operating systems or other tech companies like Microsoft or Dell.
All applicants must pass a criminal background check. Aside from the knowledge and technical requirements, At Home Advisors need to have a passion for technology and helping people.
Also, advisors need to motivate themselves, work independently, and multitask between different applications and systems effortlessly.
Apple Tech Remote Team Opportunities
In the quest of securing a job at Apple, becoming an Apple at home advisor is recommendable.
1. Online Support
Design and develop the online experiences that provide Apple support to customers throughout the world.
Work on our industry-leading help website, our support app, customer community forums, or social media as a member of this organization.
Other responsibilities include content editing and strategy for web content and program management, in addition to user experience design (UXD) and graphic design (GD).
2. Technical Support and Customer Support
Be the face of Apple by providing live service via phone, chat, or email to consumers.
Joining this team means sharing your enthusiasm for Apple products and services while building relationships with customers, partners, or program participants.
Working in the fields of training, communications, or leadership could make all of this possible for you.
Someone will benefit from your aid, whether you’re teaching a customer how to accomplish something spectacular or troubleshooting a technical issue.
Technical Support, Customer Administration Management, Program Support, Instructional Design, Training, Software Support Engineering, and Management are just a few of the areas of responsibility.
3. Apple Store Support
As soon as a consumer becomes a shareholder, a relationship is formed between the two of them. And this team helps to ensure that this partnership is successful.
In the Apple Store, you’ll put your own passions to work by helping clients realize their personal ambitions. Customer sync, photo retouching, or even coding lessons are all possibilities.
Help consumers get back to the Apple experience they love by repairing their technical problems. Creative, Technical Specialist and Genius are some roles available.
4. AppleCare Business Development
Aid in the management of Apple’s service and support packages, including AppleCare+ and the AppleCare Protection Plan.
With longer warranty and support eligibility periods, upgraded service experiences, as well as accidental damage coverage, this group ensures clients’ peace of mind.
The team also supported AppleCare product sales to individuals and large institutions, as is the management of service for these accounts by its personnel.
Areas of responsibility include Product and Account Management, Sales Forecasting, and Business Development Management.
5. Service Channel Management and Operations
Bring your skills and passion for customer care to the Apple Store, AASPs, and ARCs.
Your skills could be put to good use in developing repair methods, managing our worldwide service and parts supply chain, building connections with service providers, or developing and delivering technical training.
Hardware Engineering, Planning, Procurement, Service Channel Management, Program Management.
Also, Systems Management, Business Intelligence Analysis, Instructional Design, Training, and Technical Content Production are just a few of the responsibilities.
Apple Tech Remote Job Opportunities
At Apple, you can choose from a variety of work-at-home positions. Look for the option that best fits your experience.
1. At Home Advisor
We need someone who can answer questions about our goods and services and provide world-class customer service as well as troubleshooting.
Listening to our consumers and using your technical expertise, creative thinking, and passion will help us meet their requirements and remind them that behind our excellent products are incredible people.
2. At Home Team Manager
Daily management and development of At Home Advisors will be your responsibility. Customer-focused, self-motivated, and friendly are all qualities that our advisors possess.
Also, they have a love for solving customer difficulties successfully. A combination of regular online meetings as well as coaching sessions will allow you to keep tabs on the Advisors’ progress.
3. At Home Area Manager
Oversee a team of Team Managers who manage our At-Home Advisors. In this way, you’ll make sure they’re all doing everything they can to settle client complaints about products and services.
Besides regular meetings and coaching sessions, you’ll oversee the performance and development of each Team Manager.
This position requires business advice and the delivery of solutions based on company needs.
Still on Apple tech remote job…
The Expectation of an Apple at Home Advisor
At home, advisors answer questions and resolving customer problems about Apple products, including software and hardware.
Supported Apple products by At Home Advisors include:
iPhone/iPad/iWatch/MacBook/AirPort/Apple TV/Apple Books/Apple Music/Apple Podcasts. So you’ll have an advantage in answering queries about new products when they go on sale.
In the United States, full-time employees work 40 hours a week, while part-time employees work 20 hours, and they require students to work 16 hours a week during the school year and 40 hours per week during the summer.
How to Increase Chances of Apple Tech Remote Interview?
Ranking applicants are found through Applicant Tracking Systems (ATS) by large organizations that process millions of applications each year.
This software converts resumes into a machine-readable format and processed them into databases and is rated according to algorithms depending on how closely a resume matches the specifications of the job advertising.
In other words, how can you get your CV to be labelled a “Hire” rather than a “Do Not Hire”?
Firstly, Do not use templates with a lot of images. Elements like embedded photos, graphics, and charts are tough for ATS to deal with, as they are complex.
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Secondly, choose the right font. Instead of serifs, use non-serif fonts. Some ATS variants have difficulty processing serif fonts, and because Apple uses an in-house ATS, there’s no way for you to know if it’s going to read your font clearly.
So play it safe and make sure ATS parses and classifies your resume correctly.
Lastly, employ the proper keywords. To tell ATS that you’re experienced for the position by including more relevant keywords in your resume.
Less is more with job postings. Look for keywords that are used repeatedly throughout and those keywords which relate directly to your sector.
Finding similar job postings by using Google is another option. Additionally, once ATS has sent your CV out into the world, a person will analyse it as well.
Never, ever, ever lie on your CV. Basically, they’re going to disgrace you by putting you through your paces and calling your bluff.
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Benefits of Apple Tech Remote Jobs
There are many benefits for all At Home Advisors, including product discounts and paid time off. All types of materials are available to help you advance in your job.
As a result, Apple may provide you with work that has not even been invented yet. Other benefits may include:
1. Exceptional opportunity for growth (in-house hiring for team leaders and area managers)
2. Coaching occasionally
3. Stock options
4. Huge discounts on Apple products
5. Education assistance
6. Childcare assistance
7. Paid vacation, sick leaves, and other time-off options
8. Gym reimbursement
9. Bicycle cost offset.
Apple’s support is available, although college advisors aren’t guaranteed a job at Apple after graduation, they do have an advantage over other recently graduated applicants.
The Salary Scale of Apple Tech at Home Advisor
However, depending on their job, Work-from-home Apple employees earn between $10 and $23 per hour. Bilingual advisors should expect a better salary than their English-speaking counterparts.
At Home Advisors, evaluations show that the average income is roughly $15 per hour, despite Apple not disclosing hourly compensation on its website.
Moreso, the pay isn’t spectacular, the perks are sure to entice anyone seeking for a home-based position.
Still on Apple tech remote job…
Additional Companies with Reputable Remote Jobs
Outside Apple remote jobs, I believe you’d love to experience other reputable companies if you had the opportunity. Why not check out the list below
1. Amazon
Selected jobs that can be done from a distance Architect of Enterprise Solutions; Recruiter; Regional Asset Manager.
In 1994, Amazon launched as an online book retailer. Since then, it has grown to include a wide range of products and is now the world’s largest online retailer.
It is also a content creator, e-commerce and publishing partner, development platform, and digital platform innovator.
2. Walt Disney Company
Jobs that can be done from a distance Guest Services Representative; Software Engineer; Software Engineer
The Walt Disney Company, the world’s largest media and entertainment company, has four main business divisions: media networks, parks and resorts, studio entertainment, and consumer products. It has a large workforce of 175,000 individuals around the world.
3. UPS – United Parcel Service
Sampling of remote jobs currently available: DevOps Engineer.
United Parcel Service (UPS) is the world’s largest package delivery and supply chain management company.
Over 14 million shipments are delivered daily to over 8 million clients around the world. UPS offers air cargo and aircraft delivery services.
4. Patagonia
Remote jobs currently available: Associate Surf Sales Representative; Sales Representative.
To its commitment to environmental and social responsibility, Patagonia is an outdoor retailer.
Moreso, they make provisions for men’s and women’s apparel collections, kids’ and baby’s clothing, and packs, gear, and sporting items for climbing, skiing, snowboarding and fishing.
The brand also sells products for jogging, mountain biking, and running.
5. LG Electronics
A sampling of remote jobs currently available: Controls Sales – National Account Manager
Besides consumer electronics and mobile communications, LG Electronics also manufactures a wide range of consumer products, including household appliances and washing machines.
With over 80,000 executives and employees, LG promotes an environment that stimulates creativity, performance, and career advancement.
6. Coca-Cola
Sampling of remote jobs currently available: Senior Analyst, Category Strategic Advisory; eCommerce Business Development Manager
Coca-Cola, which was founded in 1886, is now one of the world’s largest and most recognizable beverage companies, producing more than 3,800 products in over 200 countries. Globally, the company has 700,000 associates.
7. Google
Remote job positions: Field Sales Representative, Cloud
Google began as a search engine in 1998, but has since expanded to include the Chrome web browser, Android mobile operating system, AdWords income generator, YouTube, and cloud-based file-sharing services.
8. Apple
Advert of remote jobs currently available: Team Manager
Founded in 1984, Apple has been a pioneer in personal computing. This includes iPhone and iPad as well as macOS and Apple Watch.
9. Sony
Remote jobs currently available: University Recruiter; Senior Technical External Producer; Partner Alliances Event Coordinator.
Products from Sony are aimed at both consumers and professionals. A few of the company’s business offerings are video games and network-related services.
10. Nestle
Jobs currently available: Manager, WIC; Team Lead, Business Solutions.
A wide range of food, nutrition, and health & wellness items are available from Nestle. As a result of its extensive research and development network, it is a leader in the industry.
11. Samsung
Sampling of remote jobs currently available: Market Manager; HR Generalist; Regional Operation Manager.
As a multinational conglomerate, Samsung is involved in many different industries such as telecommunications and semiconductors, as well as the hotel and financial industries.
There are mobile, TV, PC and appliance devices available from the company.
12. Dell Technologies
Advert on remote jobs currently available: Account Executive; Senior Systems Engineer; Cybersecurity Analyst.
Dell Technologies was founded in a dorm room in 1984 and is now a privately owned worldwide computer technology firm with offices throughout the world. It is the world’s third-largest PC manufacturer.
13. PepsiCo
Sampling of remote jobs currently available: Food Service Sales Associate Representative – Restaurants
Die Beverage Company PepsiCo, which owns 22 food and drink brands, was founded in 1908.
Frito-Lay, Mountain Dew, Gatorade, Tropicana, Doritos, Ruffles, Tostitos, Quaker, Lipton, Aquafina, and Brisk are just a few of the many companies it represents.
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Subsequently, there has been a recent increase in COVID-19 cases around the world. Clearly, immunizations are less effective against the Delta variety and the long-term repercussions of infection.
Indeed, it is too early to force those concerned about their health to return.
Apple tech remote jobs is a program piloted by a team of highly motivated Apple managers.
However, employees who work part-time are entitled to full corporate benefits, as well as a considerable discount and other resources to improve their health and well-being.
In addition, the job can be stressful because it involves chatting to clients who may use you as therapy or doctor, likely, a punching bag.
However, the apple tech remote job offers opportunities for more cordial relationships with consumers.
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