Ethics is said to be general idea or belief that influence people’s behaviour and attitude. Ethics and culture are closely related to an organization’s available human energy and its quality rate of sustained improvement. When ethics improves, culture equally improves.
Often ethics are the constraints factor holding back process capability improvement and sometimes-poor process capability encourages poor ethical behaviour (Botoff, 2006: 358). Also managers do not cause improvement projects to succeed as much as they think they do. It is the operating culture or the collection effort that decides which project succeeds or fail in various degrees.
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