The Impact Of Delegation On Management Decision Making.
ABSTRACT
The topic of this study is the impact of delegation on management decision making in first bank Plc Onitsha “The researcher used oral interview and questionnaire together, data collected were analyzed using simply average and percentage techniques.
This is are the finding; Autocratic style of leadership negatively affect the organization, management of the first bank plc do not involve their workers in decision making, that there was no two ways communication channel in first bank plc, Onitsha, recommendation: first bank plc Onitsha should place high emphasis on direct participation of workers in management decision making.
since it is a fact that workers are the bedrock of organizational survival, democratic system of leadership should be adopted and encouraged in order to maintain two ways communication channel which will boast the moral.
Of the employed as well as increase in productivity, management should regard the workers as partners in program by creating avenue of getting feedback from workers to whom duties have been delegated.
In conclusion, when the above findings and recommendation are adequately considered, there should be harmony and improvement in first bank plc Onitsha.
Organization should therefore put into practice the concept of delegation of duties, responsibilities and authority for abundant fruit to reap through a better and a purposeful decision.
TABLE OF CONTENTS
Title page i
Approval page ii
Dedication iii
Acknowledgements iv
Abstract v
Table of contents vi
Chapter 1 Introduction
- Background of the study 1
- Statement of the problem 4
- Objective of study 5
- Significance of the study 6
- Research questions 7
- Scope / Delimitation of the study 8
- Definition of Terms 8
Chapter 2 Literature Review
2.1. Concept of Delegation 10
2.2. Theoretical framework 12
2.3 Delegation – Authority and Responsibility 16
Chapter 3 Research Design and Methodology
- Design of the study 18
- Area of study 18
- Population of the study 18
- Sample and Sampling techniques 19
- Instrument for data collection 19
- Validation of the instrument 21
- Distribution and Retrieval of Instrument 21
- Method of data analysis 21
Chapter 4 Data Presentation and Analysis 23
Chapter 5
Summary of Findings, Conclusion and Recommendations.
- Summary of findings 29
- Conclusion 30
- Recommendations 30
- Limitations of the study 32
- Suggestions for further Research 32
Reference 33
INTRODUCTION
The concept of delegation of authority as it happens in industries services and business organization has altered money psychologists and educationist.
These great people have carried out series of research on it with each, there coming up with a theory as it affect decision making organizations. Yet no one theory or negotiation can alone satisfactory explains the concept.
This is because of the complex in human behavior. Delegation means entrusting to or duplicating or representing.
Management is described as a socially process entailing responsibility of an effective planning and regulations of operation of achieving the objective of a business organization in the most efficient way.
However, all organization is it small or large has to take decision. The purpose of decision making as earlier said, it is to direct human behavior towards a future goals.
Decision-making is the selection from among alternative that have skills knowledge, experience on jobs duties. There should be need for a decision making in any plan; there must be decision on to take.
REFERENCES
Baridam D.M. (1993) Management and Organization Theory Port Harcourt: Pom Unique Publishers.
Cole, G.A. (1975) The Management Theory and Practice New York: Macmillon Publishing Co. Inc.
Dafe of Oboet al (1987) Reading in Industrial Relation. 1st Edition, UK: Malthos Publishers.
Davidson R.P (1997) Industrial Relation decree in Nigeria: Ibadan. Ahmadu Bello University Press Ltd.
Herbat G.H (1977) The Management of Organization: Second Edition UK: Cowley Road Cowloridge.
Jack Jones et al (1982) A-Z of trade unionism and Industrial Relations: London: Hernean Publishers.
Nwachukwu C.C. (1976) Modern Nigeria Business Law Owerri: African Educational Services Nigeria.
Obi E.C. (1998) Business Management Issues and Concept Enugu: God gives Press.
Torunobon E.N (1985) Labour Movement in Nigeria: Past and Present Lantern Books Ltd. Lagos.
Yesufu T.M (1980) The Dynamic of Industrial Relations, Ibadan University Press Limited.
Be the first to comment