Design and Implementation of Computerized Airline Seat Reservation System

Design and Implementation of Computerized Airline Seat Reservation System

INTRODUCTION

An Airline Seat Reservation System is part of the Passenger Service Systems (PSS), which are applications supporting the direct contact with the passenger. The Airline Seat Reservations System (ASRS) was one of the earliest changes to improve efficiency.

The Airline Seat Reservations System (ASRS) eventually evolved into the Computer Reservations System (CRS).

A Computer Reservation System is used for the reservations of a particular airline and interfaces with a Global Distribution System (GDS) which supports travel agencies and other distribution channels in making reservations for most major airlines in a single system.

Airline Seat Reservations Systems contain airline schedules, fare tariffs, passenger reservations and ticket records. An airline’s direct distribution works within their own reservation system, as well as pushing out information to the GDS.

STATEMENT OF THE PROBLEM

In the course of this research work, it was discovered that Arik airline was faced with some problems in terms of seat reservation for passengers that prompted the idea of computerizing the system. Some of these problems include:

• Inability to accommodate the pressure that is mounted on the air line by the passengers in getting their seat. As a result of the manual system that was involved.
• Wrong allocation of seat number to passengers
• Error in allocating a seat to more than one passenger
• Improper keeping of the reservation seat information
• Wrong handling of the information that lead to misplacement of the information.

REFERENCE

Baye E.N, (1998). Seat booking and allocation system for passengers.Adeyomi Printing Press. Ibadan, Nigeria  

Elwood F. H. W.  (1996).  Fundamentals for reserving seat for passengers Oxford University Press. USA

Kelly D, (2001),The role of Airline system in Nation building Donaldson  publication Limited, Uk

McDonald I. R. (1995): The system of flight booking analogy  Portal publication int. USA

Odiagba E, (2004)  : The poor rate of seat booking in Nigeria Adams publications, Ikeja Lagos

Patrick U. (2001): How to improve on airline reservation system Ajax publication, Sokoto State

Ruth M. (1999) An advance way for implementing flight system Maxwell publication, Canada