Jumia vs Konga: Comparing Online Shopping Experience between the Two

– Jumia vs Konga –

Jumia vs Konga: Jumia and Konga are two top shopping companies. Nigerians patronize these companies a lot. However, only a few Nigerians care to know how they operate. This article will serve you a great deal. Thus, pay attention as you read through.

Jumia vs Konga: Understanding the Two

Do you want to learn more about Jumia and Konga? Let’s go!

Jumia

It is an in Africa for electronics, and fashion among others. The company is also a logistics service. It enables the shipment and delivery of packages from sellers to consumers.

And a payment service, which facilitates transactions among participants active and Jumia’s platform in selected markets.

Also, it has partnered with over 50,000 local African companies and individuals. And it is a direct competitor to zuwanu.com in Senegal and in Nigeria.

Started in 2012 in Lagos, the company currently has a presence across over 10 African countries.

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Konga

 is a Nigerian  company founded in July 2012 with headquarters in Gbagada, Lagos State. It offers a third-party 

Also, it offers first-party direct retail spanning various categories including consumer electronics and fashion. And it deals with home appliances, books, and children’s items.

It deals in computers & accessories, phones and tablets, health care, and personal care products. The company also has a logistics service (KXPRESS), which enables the timely shipment and delivery of packages to customers.

Jumia vs Konga: At First

At first, I didn’t start out with a plan to compare the shopping experience of these two. Being the biggest e-commerce site in Nigeria, I just liked them. And also because both companies seem to get their advertising right.

However, because the experiences have been hugely different, I paid attention.

Jumia vs Konga: A Comparative Survey

In this section, we shall examine some differences between Jumia and Konja. And this will be down through a comparative survey.

For Jumia

Jumia Order Notification

The notification is not that bad. Though sometimes just once, it still takes some days for the goods to arrive.

Jumia Order Confirmation

The confirmation message is not as frequent or much as Konga. Also, despite this, it still takes some days for the goods to arrive.

Jumia SMSes in the Period Rolls Eyes

Clearly, at some point, the service experiences at Jumia differ from Konga. However, all communications and co at Jumia are not altogether bad.

Jumia Order Tracking Landing Page

This doesn’t display a lot of information about the journey of the package beyond that they have shipped it.

Tracking Page 2 for Jumia

On the second page, there is a small “See More” link to click. And this is to see further details. You have to do data entry.

You are to go to another page. Again, after that, you are to go through at two more clicks than you have to with Konga. And the Konga first page still had more details.

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For Konga

Konga Order Tracking Landing Page

This page is straight to the point. And the Konga first page still has more details.

Also, once you clicked on the tracking link from within the emails they sent to you, note. It will take you directly to the portal.

It will show you a detailed journey for the package. And it will show where it was or is currently.

Konga Order Notification/Confirmation

As the email comes in from Konga, note. They also send you an SMS to confirm the order promptly.

Konga Order Confirmation SMS

So, while both Jumia and Konga sends two messages to you about your order, note. Konga sends on two different channels, while Jumia sends on the same channel. Some differentiation is emerging.

Also, Konga emails notifying you that your package had just been shipped. And this comes with a link to track where it was at the moment. Also, you will be sent the same information in an SMS.

Konga SMS

Despite all the messages received from Konga, note. The only communication from Jumia seems to be their usual SMS. And this is mostly about advertising Jumia.

With the above examined comparative differences between Jumia and Konga, your guess about which of the two is better, for now, may be the same as mine.

However, this does not mean the other may not be better for tomorrow. But for now, this is how they stand.

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FAQs on Jumia vs Konga

Below are the frequently asked questions on Jumia vs Konga

1. Which is best Jumia or Konga?

Jumia is rated higher than Konga in terms of global internet engagement


2. Is Konga bigger than Jumia?

Jumia ranks 4,668 in global internet engagement, Konga ranks 21,077.


3. What is the difference between Konga and Jumia?

Jumia relies heavily on outsourcing in the areas of technology, logistics and warehousing but Konga prefers to build resources locally before expanding to African countries


4. Is Konga a public company?

In accordance, the company’s expansion plan is rooted in the listing as it hopes to raise both money and status 


5. Who founded Konga?

Sim Shayaga


6. How much is Konga net worth?

Konga Now Worth $2 Billion


7. Is Jumia popular in Africa?

Jumia is the frontrunner in Africa’s e-commerce market


8. How much does jumia pay its staff?

The average estimated annual salary, including base and bonus, at Jumia is $115,189, or $55 per hour, while the estimated median salary is $114,429, or $55 per hour.


9. Who owns Konga online shopping?

Zinox now owns 99% of Konga


10. How do Jumia make their money?

Jumi
a has diversified its profit model by introducing several revenue lines. 

These include revenue from first-party sales, advertising, value-added services and shipping fees. This is from 27.9 million orders.


If you find this article interesting and knowledge revealing, please share it with others. Also, you can share it on your social media platforms.

StudentsandScholarship Team.

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