Navient Student Loans Customer Service and Contact Details

– Navient Student Loans Customer Service –

Navient Student Loans Customer Service: Navient is a U.S. corporation that was instituted in Wilmington, Delaware, and the corporation’s operations comprise servicing and collecting on student loans.

The Navient Student Loans Customer Service

They instituted the company as Sallie Mae in 1973 as a Government-Sponsored Enterprise (GSE). It was called Student Loan Marketing Association (nicknamed Sallie Mae).

Congress created the company to support the student loan program established by the Higher Education Act of 1965.In 2004, Sallie Mae’s GSE charter dissolved. Also, it became a private-sector company with an independent board.

What Does Navient Do?

The company is a student loan servicer that provides its services to over 12 million student loan borrowers. Navient has many services for a dozen student loan repayment plans, consolidation options. Also, student loan forgiveness programs.

Navient and Student Loan Forgiveness Programs

Because of Navient’s partnership with the Department of Education, there are several Navient student loan forgiveness programs available to eligible borrowers.

Navient and Public Service Loan Forgiveness (PSLF)

If you have qualifying student loans and you work in the public sector, you might be qualified for Public Service Loan Forgiveness (PSLF). This comprises anyone working full time in AmeriCorps or as a Peace Corps volunteer.

An important requirement for anyone qualifying for the Navient loan is that you’ll need to make 120 on-time payments on your eligible loans.

But once you’ve met all the requirements, you could have your student loans forgiven. This means they will wipe the remaining balance away for good.

Most PSLF applications are being handled by FedLoan Servicing. They will move your loans to FedLoan once you’ve met the program’s requirements.

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Navient and Teacher Loan Forgiveness

To be eligible for a teacher’s loan forgiveness, you’re required to have certain loans. Also, meeting specific job-related requirements. Still, if you meet these requirements, you might get up to $17,500 to the balance on your Direct Loan or FFEL program loans.

What is required for Teacher Loan Forgiveness via Navient are teaching full time at a low-income school. It can also be an educational service agency.

Upon meeting the qualifications for Teacher Loan Forgiveness, they will move your loans to FedLoan Servicing. They largely manage the program for the DOE.

Navient and Total and Permanent Disability (TPD) Discharge

If perhaps you’re a disabled U.S. military veteran, or you’re a borrower who’s been permanently disabled, you might be qualified for the Total and Permanent Disability (TPD) Discharge.

To be qualified for the TPD Discharge through Navient, verify your disabled status via Veterans Affairs. Also, your doctor, or the Social Security Administration.

Once they approve your paperwork, they will move your loans to Nelnet. They serve as the DOE’s exclusive TPD Discharge servicer. The remaining balance on your student loans could be wiped away entirely.

Navient and Other Student Loan Discharges

You could be eligible for other student loan discharge programs depending on your circumstance. Available Navient student loan discharge programs are:

1. School closure discharge

2. False certification discharge

3. Unpaid refund discharge

Via a student loan discharge, they could release you from your responsibility to pay back your student loans.

Navient and Income-Driven Repayment Plans

Majority of Navient’s student loan forgiveness programs would need certain loan types to make borrowers eligible. If your loans don’t qualify for loan forgiveness, best option might be to switch your loans to a more favorable income-driven repayment plan. This includes:

1. Income-Based Repayment (IBR) Plan

2. Pay As You Earn (PAYE) Repayment Plan

3. Revised Pay As You Earn (REPAYE) Repayment Plan

4. Income-Contingent Repayment (ICR) Plan

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Recent Navient Loan Forgiveness & Repayment News

To help to get a glimpse of what has been happening, we have made available news feed

April 2015: President Obama releases the Student Aid Bill of Rights to help protect borrowers. He also released address problems with servicers.

As part of Obama’s efforts on behalf of borrowers, the Student Aid Bill of Rights plans to end customer complaints against servicers like Navient.

January 2017: The Consumer Financial Protection Bureau (CFPB) sues Navient. This was along with the Attorney General of Illinois and Washington.

The CFPB alleges Navient is knowingly mis allocating payments. Also, steering borrowers toward unnecessary forbearances. Also, not giving borrowers enough information about income-driven repayment plans.

October 2017: Pennsylvania’s Attorney General, Josh Shapiro, sues Navient. In the lawsuit, the Pennsylvania AG claims Navient offered expensive, high-risk loans to borrowers. This was despite knowing these loans would likely go into default.

February 2018: NPR gets an internal memo from U.S. Education Secretary Betsy DeVos. There she argues to protect federal student loan servicers like Navient from state lawsuits.

Who is Eligible for Navient’s Services?

Basically Navient provides for college and university students. Also, those who have just graduated from their degrees and need financing for their education.

It also functions in the healthcare, portfolio management, credit recovery. Also in the revenue enhancement services for courts, toll authorities and credit unions.

Eligibility Requirements

To be qualified, they must currently enrol you in a college or university that has in time partnered with Sallie Mae. You are about to begin the repayment process of your federal or private student loans; you are most likely already a Navient customer.

Navient’s Products and Services

Navient primarily provides loan servicing and management for federal and private student loans.

They also, via their professional service firms, and provide other services as well, including:

1. Recovery of funds through Accounts Receivable Management and portfolio servicing

2. Improving revenue cycle management and financial performance through their professional service company, Xtend Healthcare LLC

3. Debt recovery solutions for federal agencies, major cities, small counties and municipalities through Pioneer Credit Recovery Inc.

4. Assisting schools with revenue strategies to help fund higher education through the General Revenue Corporation

5. Business process outsourcing that works with toll authorities, courts and credit unions to help them generate more revenue, through Gila LLC

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Frequently Asked Questions

Below are the frequently asked questions on Navient loans

Ques: What is Navient?

Navient is a service provider for both federal and private student loans.

Ques: Will my Navient loans be forgiven?

According to Navient, borrowers who defaulted on loans that began between 2002 and 2010 will be forgiven. 

Ques: Can they discharge Navient student loans?

Over 55,000 private Sallie Mae or SLM student loans, will be discharged by Navient.

Ques: Are Navient loans forgiven after 20 years?

Any outstanding balance on your loan will be forgiven if you have not repaid it in full.
 
This after making the equivalent of 20 years of eligible monthly payments.

Ques: How do I know if I qualify for Navient loan forgiveness?

Those loans had to have been taken out between 2002 and 2014. Your mailing address had to be in one state that took part in the settlement.
 
Also, you had to be delinquent for at least seven months to qualify.

Other Frequently Asked Questions

We listed them below:

Ques: What is the phone number of student loan forgiveness?

1-855-265-4038

Ques: Is there a legitimate student loan forgiveness program?

There are real government programs that can reduce or eliminate federal student loans. This is after a specified period, such as Public Service Loan Forgiveness.
 
However, only a few people are eligible for the programs.

Ques: Who can I talk to about student loans?

You should contact the financial aid office at your institution.

Ques: Is Navient still servicing private student loans?

Federal student loans are no longer serviced by Navient.
 
It still services private student loans and facilitates private student loan refinancing.

Ques: How do I find out about my student loans?

The National Student Loan Data System (NSLDS) can help you figure out how much money you owe on federal loans.

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StudentsandScholarship Team.