The Effectiveness of Business Social Responsibility Ethics in the Multinational Corporations.
ABSTRACT
This research study is on the effectiveness of business social responsibility ethics in multinational corporations especially Guinness Breweries PIc.
The study used both primary and secondary sources of data collection. Statistical tools as frequency distribution, tables, percentages, and chi-square (X) were used in the analysis of data and test of hypotheses.
The research among others made the following finding, that there is no significance relationship between provision of organizational social responsibility and their performance of the duties.
In other words, social responsibility rendered by an organization may not be used to determine its efficiency and effectiveness. That inadequate resource (human and non- human) do not permit organizations of fully executing their social responsibility to their host communities.
That the effectiveness of organizational social responsibility does not allow them maximum profit. The research made the following recommendations based on statement of the problem, that execution of projects should be based on their priority.
Hostility of communities to organizations should be discouraged. Resources (both human and financial) should be adequately provided for smooth discharge of organizations social responsibility by concerned individuals and bodies.
TABLE OF CONTENTS
Title page – – – – – – – – – – – i
Certification – – – – – – – – – ii
Dedication – – – – – – – – – iii
Acknowledgement – – – – – – – – iv
Abstract – – – – – – – – – – v
Table of Contents – – – – – – – – vi
CHAPTER ONE
Introduction – – – – – – – – – 1
1:1 Background of the Study – – – – – – 1
1:2 Statement of the Problem – – – – – – 2
1:3 Objectives of the Study – – – – – – 4
1:4 Research Questions – – – – – – – 5
1:5 Research Hypotheses – – – – – – 6
1:6 Significance of the Study – – – – – – 7
1:7 Scope of the Study – – – – – – – 8
1:8 Limitations of the Study – – – – – – 9
1:9 Brief History of Guinness Nigeria Breweries Plc – – 9
1:10 Definition of Terms – – – – – – – 11
References- – – – – – – – – 12
CHAPTER TWO Review of Related Literature
2:1 Introduction to Business Ethics and Social Responsibilities 13
2:2 Ethics Defined – – – – – – – – 13
2:2:1 Ethical theories and Concepts – – – – – 15
2:3 Historical Background of Corporate Social Responsibility – 20
2:4 Reasons for Business Social Responsibility – – – 25
2:5 Should Corporate Organization be Socially Responsible – 27
2:6 Model for Social Responsibility – – – – – 31
2:7 Actual Areas of Social Responsibility of Corporation – – 34
2:8 General Area of Business Social Responsibility to Customers 35
2:9 Responsibilities to Minorities and Disadvantage persons – 41
2:10 Social Responsibility of Business, Social and Ethical Consideration 43
2:11 Assessment of the Efforts of Philanthropic and Illegal
Activity on Organization Performance – – – – 45
References- – – – – – – – – 48
CHAPTER THREE Research Methodology
3:0 Introduction – – – – – – – – 50
3:1 Research Design – – – – – – – 50
3:2 Sources of Data – – – – – – – 50
3:3 Sample Size Determination – – – – – – 51
3:4 Sample and Sampling technique – – – – – 51
3:5 Method of Data Administration and Collection – – – 53
3:6 Method of Data Analysis – – – – – – 53
References – – – – – – – – 55
CHAPTER FOUR Presentation and Analysis of Data
4:0 Presentation – – – – – – – – 56
4:1 Demographic Feature of Respondents – – – – 56
4:2 Analysis of Data – – – – – – – – 60
4:3 Test of Hypotheses – – – – – – – 67
CHAPTER FIVE Summary of Finding, Conclusion and Recommendation
5.1 Summary of Findings – – – – – – – 76
5:2 Conclusion – – – – – – – – 77
5:3 Recommendations – – – – – – – 78
5:4 Suggestions for Further Studies – – – – – 79
Bibliography – – – – – – – – 81
INTRODUCTION
1.1 Background of the Study
Organizations are established to perform certain tasks that could improve the lots of their customers. In other words organization’s aim is to effectively provide goods and services to customers and in the process make profits.
In trying to satisfy their customer’s organization users resources in their production environment and dispose waste to it. To the effect, they are expected to render certain humanitarian (socially responsible) services as a way of compensation to their host communities.
Social responsibility of a business organization according to Ugwunna (1999:63) is the provision of certain social and economic need the community was such organization performs operations.
This provision is undertaken by business organization even when they are incurring losses. Contributing Keith and Robert (1975:38) argued that social responsibility involves objective concern for the welfare of the people within which organization conducts its tasks.
The opinion of Koontz et al (1980:103) is that business social responsibility consists of an obligation to a decision maker or organization to make policies or plans that could protect and improve the welfare of the society and business own interest.
BIBLIOGRAPHY
Asika, N. (1991) Research Methodology in Behavioural Science, Lagos: Longman Nigeria Plc.
Baridam, D.M. (1990) Research Method in Administration Science, Port- Harcourt: Bulk Publishers.
Dans, K. and Bharshrom, R. (1975) Business and Society Environment and Responsibility, New York: McGraw Hill Inc.
Effiong, O. E. (2001) Organizational Behaviour and Whole Ethics: Issues and Perspectives, Lagos: De-Investment Truth and the Way Publishers.
Frankenna, W.K. (1973) Ethics, Eaglewood Cliff New York: Prentice Hall.
George, A. S. (1960) The Social Responsibility of Business company and Community; Dallas: Houghton Mifflin Company.
Micks, G.H. and Gullet, C. R. (1981) Management, Auckland: McGraw Hill.
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